EN AFFAIRE DEPUIS 1979    IN BUSINESS SINCE 1979
Vetements/Clothes Bottes/Boots: Dr.Martens/Rangers Shellys/Tredair/Converse/TUK Accessoires/Accessories, Musique/Music: CDs/Vinyls: Punk/Metal/Local/Franco, T-shirts




EXCHANGE

CANADA & USA
CLOTHES AND ACCESSORIES
  1. Possibility of exchange for certain articles only.
    (the clothes must not have been worn or washed).
  2. No exchange on all designer items. (clothes and jewelry).
  3. No exchange on underwear, swimsuit, socks, hairdyes, CD's, tapes and vinyls.
PROCEDURE:
  1. IMPORTANT: Inform us by email.
  2. Obtain an authorisation by email within 30 days.
  3. You have to pay for the shipping fees and insurrance when you return the merchandise to us.
  4. You also have to pay for the shipping fees and insurance when we send the new merchandise to you.
  5. The shipping fee must be enclosed in the box with the returning merchandise.
  6. The cost of shipping can be obtained from us by email.
    (calculation based on the rates given by Canada Post)
FOOTWEAR
  1. Possibility to exchange for boots and shoes.
    IMPORTANT: The shoes must not have been worn and must be in good condition.
PROCEDURE:
  1. IMPORTANT: Inform us by email.
  2. Obtain an authorisation by email within 30 days.
  3. You have to pay for the shipping fees and insurrance when you return the merchandise to us.
  4. We will pay for shipping costs and insurance when we send you the new pair.

EXCHANGE

OVERSEAS COUNTRIES
CLOTHES AND ACCESSORIES
  1. No exchange on all articles (clothes, accessories, music, etc).
  2. IMPORTANT: Make sure that you have the right sizes, colors, numbers and models while ordering.
SHOES
  1. Possibility of exchange on boots and shoes.
  2. You are responsable for all shipping and insurance costs for both return and re-sending of the merchandise.
    (We cannot assume the expenditure fees for overseas orders).
  3. IMPORTANT: Make sure that you have the right sizes, colors, numbers and models while ordering.


REFUND

CANADA & USA
CLOTHES AND ACCESSORIES
  1. NO refund on clothes, accessories, discs and hairdyes.
FOOTWEAR
  1. Possibility of refund for shoes and boots.
  2. Obtain an authorisation by email within 30 days.
  3. The shoes must not have been worn and must be in good conditions.
  4. You have to pay for the shipping fees and insurance when you return the boots to us.
  5. 10 % of the amount will be deducted as refund fee.
  6. Please note that you will not be refunded for your shipping fees.
  7. You will obtain your refund within 30 days upon the reception of the merchandise.

REFUND

OVERSEAS COUNTRIES
CLOTHES / ACCESSORIES
CDS-VINYLS / FOOTWEAR
  1. No refund is accepted for overseas countries.


FAX : (514) 842-7477
CHOC-AN Inc. 3456 ST-DENIS, MONTREAL, H2X 3L3
(metro Sherbrooke) TELEPHONE : (514) 842-7477
X20 3456 ST-DENIS, MONTREAL, CANADA, H2X 3L3
(metro Sherbrooke) TELEPHONE : (514) 281-0986
RIO 3459 ST-DENIS, MONTREAL, CANADA, H2X 3L1
(metro Sherbrooke) TELEPHONE : (514) 842-1692
X20 200 ST-JOSEPH EST, QUEBEC, G1K 3A9
(COIN CARON) TELEPHONE : (418) 529-0174

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